Our service portfolio supports customers from early-stage planning and solution design through design, installation, commissioning, training, maintenance, calibration, repairs and long-term technical SLA support.

Working alongside leading global technology partners, our local specialists deliver practical services matched to the operational requirements of each customer and industry.

Successful projects begin with a clear understanding of operational requirements, infrastructure constraints and future objectives. Our consulting services help organisations evaluate technologies, define system requirements and develop practical implementation strategies.

• Technology and infrastructure assessments
• System architecture and solution design
• Broadcast workflow consulting
• Data centre and enterprise infrastructure optimization
• Equipment specification and product selection
• Project planning and implementation strategy

Complex environments often combine technologies from multiple manufacturers and platforms. Our system integration services bring equipment, software, networks and workflows together into a coordinated solution that performs reliably as a complete system.

• Multi-vendor system integration
• Broadcast system and workflow integration
• IP, SDI, Audio-over-IP and cloud connectivity
• Network and infrastructure integration
• Equipment configuration and interoperability testing
• Control, automation and monitoring integration
• Legacy and new-system integration
• End-to-end workflow validation

Technology deployment involves more than installing equipment. We configure, integrate, test and commission systems to ensure they operate correctly, meet design requirements and are ready for day-to-day use. Our engineers manage the process from site preparation and equipment installation through to performance verification, acceptance testing and final handover.

• Site preparation and readiness assessments
• Equipment installation and configuration
• Cabling and connectivity verification
• Integration with existing infrastructure
• Functional and performance testing
• Verification against design specifications
• Commissioning and acceptance testing
• Documentation and final handover

Technology delivers greater value when operators and technical teams understand how to use it effectively. We provide customised training designed around specific equipment, systems, workflows and operational requirements. Training may be delivered on-site, remotely or at an agreed customer facility.

• Operator and end-user training
• Technical and engineering training
• Product-specific training
• Broadcast workflow training
• Test equipment and application training

Accurate measurements are essential in engineering, production, maintenance and quality-controlled environments. We provide professional calibration services to international standards to help customers maintain instrument accuracy, measurement traceability and compliance with quality-management requirements. Calibration is completed by qualified technical personnel using controlled procedures and traceable reference standards.

• Oscilloscopes
• Spectrum and signal analysers
• Signal generators
• Vector network analysers
• RF and microwave instruments
• Power meters and sensors
• Digital multimeters
• Frequency counters

Equipment failure can interrupt operations, delay projects and affect service delivery. Our repair services help restore supported equipment through fault diagnosis, repair and performance verification.

• Initial inspection and fault diagnosis
• Electronic and component-level repairs
• Replacement of faulty components
• Software and firmware updates
• Functional testing
• Performance verification

Our Service Level Agreements provide structured, predictable support for customers operating critical technical systems. Agreements can be tailored according to system complexity, operational risk, required response times and service priorities.

• Agreed support response times
• Priority access to technical specialists
• Remote and on-site support
• Preventive maintenance visits
• System health checks
• Spare-parts planning